Edinburgh's Winter Festivals 2026 - Box Office/Ticketing Team & Supervisors

You will be part of a well-trained team who have a thorough knowledge of the ticketing system and our Winter Festival programme. As a member of the Box Office team, you will be an important and skilled team member able to resolve customer queries, advise and direct customers. You will have a professional manner, be a people person and happy to gather and organise information for our customers, providing unbeatable customer service at this front-line position.

The Box Office Assistants main goal is to ensure the customer receives the highest quality service and in assisting the smooth operational running of the box office, making sure staff are fulfilling their duties to the best of their ability. The work will include event site box offices for Edinburgh's Christmas and handling customer queries whilst also supporting the box office operation via email queries and ticketing across all Edinburgh Winter Festival events.

Roles are available in Edinburgh from 14th November 2026 until 4th of January 2027 and applicants must have availability over the festive period.

We are hiring for Box Office Team and Supervisor Roles.
Box Office Team roles are paid at £13.45 per hour, paid fortnightly in arrears. Box Office Supervisor roles are paid at £15.25 per hour.

Staff are required to be 18+ due to the licensed nature of our sites, and have a legal right to work in the UK.

Apply now

Opportunities

  • Edinburgh's Christmas 2026 - Bar Supervisors
    Apply before 6:00pm on Sunday, 27th December 2026

    We’re looking for enthusiastic, outgoing staff to be part of our team for Edinburgh’s Christmas and Hogmanay Celebrations.
    You will need customer service experience, loads of enthusiasm and a willingness to work in a team.

    You will be looking after visitors to the Edinburgh’s Christmas and Hogmanay events which attract a wide range of people and ensuring they have a brilliant memorable time at the event.

    As a Bar Team Supervisor, you’ll be in looking after the Bars Team on the frontline of our event, ensuring that the bars teams have everything they need to have a smooth bar operation on shift. This role is vital. We expect hard graft and an ability to work in a team with new people, creating a great working environment conducive to an amazing experience.

    Our Bar Supervisors main goal is to ensure the customer receives the highest quality service and in assisting the smooth operational running of the bar, making sure staff are fulfilling their duties to the best of their ability.

    We require all our staff to be over 18 (due to Licensing restrictions), have a UK bank account, speak fluent English and have the necessary visa requirements to work in the UK.

    The role is paid at £15.25 per hour, paid fortnightly in arrears.

    Find out more

  • Edinburgh's Christmas 2026 - Bars Team & Bar Logistics
    Apply before 6:00pm on Sunday, 8th November 2026

    We are looking for superstar Bar Team Members and Logistics

    Bars are an essential part of the Edinburgh's Christmas experience, between the 14th November 2026 and 3rd January 2027. As a bar team member, you will be on the front line, serving drinks and making our customers day. This role is vital. We expect hard graft and an ability to work in a team with new people, creating a great working environment conducive to an amazing experience. This role requires you to be flexible and mature. Your focus will be on making drinks, dealing with stock, keeping the bar and venue clean, working with other departments and being friendly to customers.

    Staff are required to be 18+ due to the licensed nature of our sites, and have a legal right to work in the UK, no Visas are able to be offered for these roles.

    Bars are an essential part of the Edinburgh's Christmas experience. As a bar team member, you will be on the front line, serving drinks and making our customers day. This role is vital. We expect hard graft and an ability to work in a team with new people, creating a great working environment conducive to an amazing experience. This role requires you to be flexible and mature. Your focus will be on making drinks, dealing with stock, keeping the bar and site clean, working with other departments and being friendly to customers. Bar team members may be expected to support the bar logistics operations with seeing in early morning deliveries.

    Staff are required to be 18+ due to the licensed nature of our sites, and have a legal right to work in the UK, no Visas are able to be offered for these roles

    Roles are available in Edinburgh from mid November 2026 until mid January 2027 and applicants must have availability over the festive period.

    Rates of pay is £13.45 per hours paid in arrears.

    Find out more

  • Edinburgh's Christmas 2026 - Front of House / Customer Service
    Apply before 6:00pm on Sunday, 8th November 2026

    We are looking for customer service champions to work as customer facing team members on our sites across George Street, East and West Princes St Gardens and

    You'll provide help and information to those visiting the event and be the face of Edinburgh's Christmas, so a background in Customer Service is really valuable.

    Roles are available in Edinburgh fromw/c 9th November 2026 until 4th of January 2027 and applicants must have availability over the festive period.
    Due to the nature of the event, applicants must be 18+ by 15th November 2025.

    Roles for staff start from £13.45 per hour.

    Find out more

  • Edinburgh's Christmas 2026 - Front of House/Customer Service Supervisor
    Apply before 6:00pm on Sunday, 8th November 2026

    We are looking for customer service champions to lead our customer facing team members on our city centre sites across East and West Princes St Gardens and other sites across the city.

    You'll provide help and information to those visiting the event and be the face of Edinburgh's Christmas, so a background in Customer Service is really valuable as well as experience leading a team

    Roles are available in Edinburgh from 14th November until 3rd of January 2027 and have availability over the festive period.

    Roles for supervisors are £15.25 per hour.

    Find out more

  • Edinburgh's Christmas 2026 - Elf Performer
    Apply before 6:00pm on Sunday, 1st November 2026

    We are looking for friendly, Christmas-loving Elves to assist Santa to welcome children and families to the grotto at Edinburgh’s Christmas. You'll entertain children of all ages and help them to experience the joy of Christmas by creating a magical atmosphere at our Santa’s Stories attraction.

    Roles are available in Edinburgh from 20th November until 24th December 2026 and applicants must have availability over the festive period.
    Due to the nature of the event, applicants must be 18+ by 14th November 2026.

    Find out more

  • Edinburgh's Christmas 2026 - Build & Site Team
    Apply before 6:00pm on Saturday, 31st October 2026

    We're looking for enthusiastic and experienced team members to join our Site Managers to help on the build of Edinburgh's Christmas Sites.

    We're interested in hearing from you if you have experience in construction/carpentry/festival or event building/fencing and scaffolding and painting as well as plant operators or build crews. Roles are offered on a contract basis and run on varying dates between 27th October and 23rd November 2025, and then again between 5th January and 18th January 2026. There may be potential for some work across our Hogmanay events and being part of the Christmas team means you will be in our contact pool should we require more crew.

    Roles are paid dependent on skill set and experience but are no less than £14.00 per hour.

    We have a limited amount of positions that run the duration of the season as Site Assistants who help keep the site running and are involved in general maintenance and management of the sites with our Site Managers.

    Find out more

Assembly Festival

Edinburgh's Winter Festival 2026

 

Edinburgh's Winter Festival is the home of Christmas and Hogmanay celebrations in Edinburgh!

Running from mid-November 2026 to January 2027, Edinburgh's Winter Festival brings festivity to the heart of the city and beyond. 

Transforming the historic capital with a spectacular programme of festive events and attractions including Traditional Christmas Markets, Ice Experiences fairground rides, community events and more, Edinburgh's Christmas is the best way to celebrate the festive season with loved ones.

The world-famous Edinburgh's Hogmanay celebrations bring Edinburgh into the New Year with a bang! From 29 December - 01 January it welcomes revellers from across the globe for a four-day festival packed with live music, spectacular fireworks, a World-Famous Street Party, traditional Torchlight Procession and more!

Our temporary roles are now live on this site - please apply as soon as possible, as we do close our applications once the positions are full. Listed are all our current vacancies and available roles, and how to apply for an opportunity to join the team working on these exciting events.